Q
What kinds of phones do you sell?
We specialise in a variety of phones from major brands, which includes: Apple, Samsung, Google, Huawei and more. All phones are factory unlocked ready to be used on any network.
Q
Are your phones new, used or refurbished?
At LowPricePhones we sell phones that are brand new and factory unlocked (unless otherwise described). We clearly indicate condition on the product page, and the stock is UK/EU specification.
Q
Do your phones come unlocked / can I use any network?
Yes, all our phones are SIM-free and factory unlocked. You’re free to insert any UK (or eligible international) SIM and use the handset on your preferred network.
Q
What warranty do you provide?
Brand new items have at least 12months manufacturer’s warranty. Whilst New, opened – never used and used excellent condition all come with 12-month seller warranty on all eligible handsets. This covers manufacturing faults and hardware issues. Please check your specific product page for any exceptions and retain your proof of purchase.
Q
How does shipping and delivery work?
Orders placed & processed before our cut-off time (2pm) will be dispatched the same day / next working day from our UK warehouse. Using a tracked service with 24-hour delivery. We offer free shipping on orders over £200. You’ll receive a dispatch email with tracking information once your order is shipped.
